Shipping Policy
Shipping Policy
At SCENTAAM Fragrance
we strive to deliver your favorite scents to your doorstep as quickly and efficiently as possible. Below, you’ll find all the details about our shipping process, charges, and delivery times.
Shipping Charges
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Standard Shipping Fee: PKR 250 for all pakistan
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Free Shipping: Enjoy free shipping on all orders above PKR 3,000.
Delivery Time
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Processing Time: Orders are processed within 1-2 business days.
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Delivery Time: Once shipped, orders typically take 3-5 business days to reach you. Delivery times may vary depending on your location and unforeseen circumstances such as weather or public holidays.
Shipping Areas
We currently ship to all major cities and regions across Pakistan. If you have any questions about shipping to your area, feel free to contact us.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package and stay updated on its delivery status.
Shipping Address
Please ensure that your shipping address is accurate and complete to avoid any delays. We are not responsible for delays caused by incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
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Damaged Packages: If your package arrives damaged, please contact us immediately at scentaam@gmail.com or WhatsApp us at 03708411722. We will assist you in resolving the issue promptly.
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Lost Packages: In the rare event that your package is lost during transit, please reach out to us, and we will investigate the matter with our shipping partner.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, feel free to contact us:
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Email: scentaam@gmail.com
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WhatsApp: 03708411722
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Address: Shop G 30 city center shopping mall opposite lalqila restaurant next to awami markaz SHAHRAH-E-FAISAL KARACHI
Thank you for choosing SCENTAAM Fragrance. We appreciate your trust and look forward to delivering your favorite scents to you!