Privacy Policy

Privacy Policy

Welcome to SCENTAAM Fragrance!

 Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.scentaamfragrance.com, or interact with us in any way. By using our website, you agree to the terms outlined in this policy.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or create an account.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

  • Communication Data: Any correspondence you have with us via email, WhatsApp, or other channels.


2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your orders, inquiries, or account.

  • To improve our website, products, and services.

  • To send promotional offers, newsletters, and updates (if you have opted in).

  • To comply with legal obligations and protect against fraudulent activities.


3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering products (e.g., shipping companies).

  • Legal Authorities: When required by law or to protect our rights, property, or safety.


4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure payment gateways and encrypting sensitive data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can update or correct any inaccurate information.

  • Deletion: You can request that we delete your personal data, subject to legal obligations.

  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.


6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.


8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: scentaam@gmail.com

  • WhatsApp: +92 03708411722

  • Address:Shop G 30 city center shopping mall opposite lalqila restaurant next to awami markaz SHAHRAH-E-FAISAL KARACHI